> For the complete documentation index, see [llms.txt](https://docs.extended.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extended.exchange/extended-resources/more/troubleshooting-guide.md).

# Troubleshooting Guide

If you experience any issues with exchange availability, please try the following before raising a support ticket with the team:

1. Check your internet connection;
2. Close all open tabs with the Extended app, or refresh the page if only one tab is open;
3. Close and reopen your browser;
4. Check if your wallet is connected (you may need to enter a password or click "Connect" in your wallet provider);
5. Try disconnecting and reconnecting your wallet;
6. Check the network selected in your wallet;
7. Clear site data and refresh the page.

**If the above doesn't help, please raise a support ticket in** [**Discord**](https://discord.gg/extendedapp)**.**