Troubleshooting Guide
Last updated
Last updated
If you experience any issues with exchange availability, please try the following before raising a support ticket with the team:
Check your internet connection;
Close all open tabs with the Extended app, or refresh the page if only one tab is open;
Close and reopen your browser;
Check if your wallet is connected (you may need to enter a password or click "Connect" in your wallet provider);
Try disconnecting and reconnecting your wallet;
Check the network selected in your wallet;
Clear site data and refresh the page.
If the above doesn't help, please raise a support ticket in .