# Troubleshooting Guide

If you experience any issues with exchange availability, please try the following before raising a support ticket with the team:

1. Check your internet connection;
2. Close all open tabs with the Extended app, or refresh the page if only one tab is open;
3. Close and reopen your browser;
4. Check if your wallet is connected (you may need to enter a password or click "Connect" in your wallet provider);
5. Try disconnecting and reconnecting your wallet;
6. Check the network selected in your wallet;
7. Clear site data and refresh the page.

**If the above doesn't help, please raise a support ticket in** [**Discord**](https://discord.gg/extendedapp)**.**


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.